Click & Collect service is available. More information is below.

It’s easy to use Click & Collect! Here’s how:

When shopping online: 

• When checking out, select Click & Collect at Waterway Point.
• We will prepare your order for pick-up .

Prior to arriving scheduled pick-up time:

• You will receive an order confirmation email once you complete your order- but don’t head to the store yet!
• You will receive a second email when your order is ready.
• Our staff will contact you via phone call once your order is ready to collect- please remain your phone number is active!

When your order is ready for pickup at the store:

• Have your second email order confirmation ready.
• At the YISHION Waterway Point store, show our staff your second email and your name to confirm the order- to check Waterway Point opening hours found here.
• If one or more of your ordered items becomes unavailable, we will notify you by email before your selected pick-up timeframe. You can choose to be pending the unavailable item(s), and still pick up the rest of your order at the time you requested.

FAQ:

• If Click & Collect is unavailable at your location, you may still be able to choose Standard Delivery. For more information, please read our Terms and Conditions found here.
• The customer is only able to collect within 7 days after the second email is sent. The order will be auto-canceled & will be issued the online store credit if the order is not picked up in time.